I have placed order with Swiggy recently on Momo Shomo restaurant when I was having guests. I placed order for 1 chilli paneer, 1 veg manchurian, 2 plate veg momos, 1 hakka noodles and 5 samosas. I didn’t receive 2 plate veg momos, they only sent one plate. The curries was spilled all over the carry bag and all containers were broken. Only samosa and veg noodles were in average condition. I asked for a refund from Swiggy for all the damaged items but they refused to provide refund. I have been emailing them and spoke to customer care but no help from their side. They said they won’t provide refund. Have provided few pictures of all the mess.
Verified Support
Sep 18, 2022
Swiggy Customer Care's response Hey Sonam, we are sorry for the inconvenience caused. Please elaborate on your concerns by writing to us at [protected]@swiggy.in from your registered email ID so that we can have this checked and addressed.
Sep 19, 2022
Updated by Sonam anant I have already mentioned I places order for 2 plate momos and received just one plate. Chilli paneer and manchurian was spilled all over the bag. I have contacted customer care many times but no help at all. Is this a scam or something? I want my money back for all damaged and missing items.
Sep 19, 2022
Updated by Sonam anant My order no. #[protected]
ID.1906096 I need work very much please