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Swiggy Complaints & Reviews

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Updated: May 30, 2026
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662
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Swiggy reviews & complaints page 58

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A
An871
Aug 23, 2022
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Hello swiggy
I'm swiggy delivery partner my name is ANKUL Kumar
My DE I'd [1930934]
My problem, my account is temporarily deactivate without any reason then I need swiggy help and swiggy support saying was wrong objection you are Stricker this is wrong objection so please help me 🙏🏻 please resolve my issue.
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    L
    Lk Gaming
    Aug 22, 2022
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    Address: Ludhiana Punjab

    Sir Hamare swiggy Office Ludhiana Ke Manager Parash Sir Ne Apna Personal Issues nikalne Ke Liye Meri I'd Band Kr Diya Jisme Unhone Hamari Personal Group Se Massage Me Se Strike ki Krne Ki Photo Nikala Or Apna Personal Issues Nikalte Hue Meri I'd Band Krwa Di Jabki Humne Esa Kuch Nhi Kia

    Sir Meri I'd No. 1896624 Hai
    Or Mobile no. [protected] hai
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      A
      anuj2k2
      from Mau, Uttar Pradesh
      Aug 22, 2022
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      I recently purchased swiggy one membership worth 999 and had around 750rs as swiggy money.

      I opened the app and now it shows account deactivated. Why? I contacted customer suppirt via gmail, they didn't clarified.

      Moreover, they don't have a customer care number. Please help!
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        _n4r3ndr4_
        from Mumbai, Maharashtra
        Aug 22, 2022
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        Address: 3rd Floor, PLOT No 20 TO 32, 36,37, Pudhari Bhavan, opposite Sanpada Railway Station Road, Sector 30A, Navi Mumbai, Maharashtra 400705

        Hii.
        I am Narendra Rajput my id no is 1955091
        My id is temporarily deactivated pls active my id i am poor and i work than
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          G
          geetha jayaraman
          Aug 22, 2022
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          Today I paid for 6 packets of milk and 1kg potatoes but I got only 4 packets of milk and 1kg potatoes . I opened the packet only after the delivery boy left
          No refund received
          I paid for 6 packets of milk and only 4 packets were delivered. Money is taken for 6
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            M
            manjeetkaur108
            Aug 22, 2022
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            Someone is using my email

            Hi, my name is Manjeet Kaur. Someone is using my email to order food from swiggy. please remove my email from the other person's email account....
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            P
            Parteek2
            Aug 21, 2022
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            This is regarding Swiggy order on Instamart ORDER# [protected].

            I want to lodge a complaint about your delivery partner for this order who misbehaved with me and my Society staff when came for delivery.
            He wrongly quoted to me over the phone that he can't deliver because he got injured.
            At the same time, my society staff complained to me that this swiggy delivery boy is talking absurdly and misbehaving. He used inappropriate words which cant be tolerated.
            In discussion with your chat executive, he refunded the money, but showed his inability to take any action.
            This issue is beyond money, but a multitude of factors showing personal, cultural and religious values and ideals.

            If swiggy is also unable to take any action, then I am willing to withdraw my membership. I will be more than happy to opt for other options like Zomato or Zepto.
            We are bound with our values and anybody breaching its decorum is not tolerated. My society has captured this person's photo and they are going to bar him for all future deliveries in the society.

            I will wait for your response but would prefer a phone call.
            Aug 27, 2022
            Updated by Parteek2
            Following up with the complaint to Swiggy, I received call back from their team ( named Neha and Ronald) about Swiggy action.
            They confirmed me that issue has been escalated to Area manager and strict warning was given to delivery partner to not repeat such behavior in the future to avoid any suspension/termination.
            This is welcome step from Swiggy and I appreciate their response.

            Thank you
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              C
              Cyborland
              from Bengaluru, Karnataka
              Aug 21, 2022
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              Address: Bengaluru

              Hello, I ordered some certified organic coconuts and vegetables last night for delivery. When I received them, the bag smelled strongly of chemicals, especially the coconuts. I contacted one of the farms who supplied one of the coconuts in the order (the other 3 were from a different certified organic farm) and they confirmed they don't spray their produce, per the certification standard.

              I'm wondering if they were sprayed with a pesticide or fungicide while in storage or transit, as the smell was very strong and freshly applied and gave me a headache. I've never smelled that even on non organic items in the grocery store, so I wanted to find out what is happening. I put the items separately and plan to return them or dispose of them as the smell is still quite strong 24 hours later.

              Your help is much appreciated!

              Christina
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                V
                VedantGupta
                Aug 21, 2022
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                Dear Sir / Madam,

                I am writing to you to raise an issue about: Online Food Odering

                The issue that I have experienced was: I ordered Cadbury Choco Chips on 21st August Morning but I received damaged products, then I informed Swiggy about the same but got no proper resolution for compensation for the same

                It occurred on: 21/08/2022

                I would like swiggy to please refund the amount of the product and solve the issue as soon as possible

                I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                Yours faithfully,

                Vedant Gupta

                Order Number: Order #[protected]
                Registered Email Address: [protected]@gmail.com

                H.No - 127, Begumpur, near to Shiv Temple, New Delhi, Pin Code - 10017
                South Delhi
                110017
                Hi there, we are sorry about your experience. Please write to us at [protected]@swiggy.in from your registered email, and we will be happy to help.
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                  P
                  pooh Bhardwaj
                  Aug 21, 2022
                  Resolved
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                  Resolved

                  Address: India

                  I order my food on Swiggy on 11/08/2022, 4 pizzas from pizza hut. They delivered only 3 pizzas I complain about it on that day and they said to give 146 as a refund and 32 as sorry messages. And said will proceed in 2 hours. After 5 days I complain about the same again and the executive asked to approach the bank about detail.
                  First of all the about proceed from their side is not refunded in my account, later they are creating trouble from their side. They are not particular to their duties and do not behave well as a responsible company toward the customer. The amount I want is Rupees 162 as the principal amount of refund and 5000 rupees as compensation amount, for the bad behavior of company
                  Sep 22, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 22, 2022
                  Swiggy Customer Care's response
                  Hi there, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
                  Sir id activate krwa do sir id 2079157
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                    O
                    Official Abhay
                    Aug 21, 2022
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                    Address: Ferozepur jai maa nagae

                    Sir subha subha id on karte time utha tha jaldi jldi I'd on mar karne ka time ja raha tha jldi jaldi on ki jis ki vaja se galt selfi Sumit ho gayi jiski waja se deactivate kar di plzz sir help me i am very poor I'd no 1547997 I'd name Tushar Sharma
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                      K
                      Kaviya18
                      from Chennai, Tamil Nadu
                      Aug 20, 2022
                      Resolved
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                      Resolved

                      Address: Ambattur

                      I ordered veg food at swiggy on August 4 th 9.01 pm
                      Reshmi tikka at shri pandian hotel which was supposed to be veg and it was mentioned veg i.e green dot in between the box. At the same tym i ordered veg soup from v4 midnight dhaba at Ambattur at both sequence i got non veg chicken soup and chicken tikka.
                      I demanded for replacement only. They replaced again the soup correctly and the reshmi tikka was the same non veg chicken.
                      As im suffering from particular illness i was advised not to take non veg .
                      I clearly mentioned veg and i got non vegetarian
                      The second replacement i asked for refund
                      As i came to know they doesn't even take that issue
                      Properly
                      The swiggy contact team said they will replace the amount ₹99 only as coupon that too any other stuff cant be done
                      I tried to explain everything as much as possible
                      I paid 165 for vegetarian (reshmi tikka)
                      I didn't get wat i wanted or the money back.
                      I demanded the same but swiggy didn't give proper response till now.
                      So i just want to raise the issue
                      How a non vegetarian can be served to pt with who cant have non vegetarian
                      Wat if it was not identified as chicken
                      That might disturbed the treatment as well the health
                      That would have lead to serious illness or allergic reaction also
                      How is responsible for that.
                      These behaviour is not advisable
                      Kindly do the needful
                      Sep 22, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 22, 2022
                      Swiggy Customer Care's response
                      Hi there, we are sorry about your experience. Please write to us at [protected]@swiggy.in with your registered details, and we will be happy to help.
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                        N
                        New kamal
                        from Hoshiarpur, Punjab
                        Aug 20, 2022
                        Resolved
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                        Resolved

                        Address: New deep nagar Hoshiarpur Punjab

                        I am kamaljit Singh I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
                        ID.2079157 I need work very much please
                        Aug 23, 2022
                        Complaint marked as Resolved 
                        Id activate nahi hui sir please help
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                          R
                          Rajkumar321
                          Aug 20, 2022
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                          Address: Bangalore, Whitefield

                          Swiggy id-1408980
                          Please active my swiggy id
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                            B
                            Binank
                            Aug 20, 2022
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                            I ordered cheese chillie paratha but they delivered non-veg paratha
                            Hi there, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
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                              V
                              Vishalvssharma
                              Aug 19, 2022
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                              Ordered 4 mango and received 4 Raw mango of Rs 350 which is too small and weigh less than 500gms and customers support no help no return or refund
                              Aug 19, 2022
                              Updated by Vishalvssharma
                              No response yet
                              Aug 19, 2022
                              Updated by Vishalvssharma
                              Order ID #[protected]
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                                V
                                Vatsal007
                                from Mumbai, Maharashtra
                                Aug 19, 2022
                                Resolved
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                                Resolved

                                I ordered 2 pizza and choco cake from swiggy on 18th aug 2022 . Received small dead animal or huge insect from Coco cake. I complain swiggy they said they will give 50rs coupon 🥺🥺. How rude they are . So I shared the pics to my reporter friend . He said he will publish this news and help me to aware people
                                Sep 22, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 22, 2022
                                Swiggy Customer Care's response
                                Hi, our apologies for the hassle you faced with our support team due to this awful mishap. This is not how we want to serve our patrons. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.
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                                  pujaayshi2003
                                  from Ranaghat, West Bengal
                                  Aug 18, 2022
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                                  Address: RANAGHAT

                                  Name-Sourav Mukherjee
                                  DE ID-1967399
                                  Swiggy delivery boy
                                  Account is temporarily deactivate at 3 month
                                  It still deactivate. please activate its account sir.Its man very poor and having financial difficulties.
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                                    KIl1you
                                    from Panchkula, Haryana
                                    Aug 18, 2022
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                                    Address: Panchkula

                                    I have purchase KFC chicken through Swiggy and paid 700+ for the same. Received the 8 pieces with excess salt and raised a complaint with Swiggy and they are providing only 154/- as compensation. I have visited kfc restaurant for the solution and they have denied and said that if the product delivered through swiggy then they can't provide any service or refund/replace. The entire 8 pieces was thrown at KFC 09 panchkula infront of outlet manager as they denied the service. as a customer who will bear the loss ? I have wasted my time / money for this and harassments too. needs support . reachout me @ [protected]/[protected]@gmail.com
                                    Aug 20, 2022
                                    Updated by KIl1you
                                    no resolution yet and keep waiting for my hard earned money
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                                      laxmikant504
                                      Aug 18, 2022
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                                      I placed order for Biryani and app shows delivery time ~40min. I called restaurant after sometime and they confirmed order is ready. I called delivery partner, he was on the way (away).
                                      I had a chat and spoke with SWIGGY helpline. They was arrogant and said if you want to cancel order then confirm. I said okay but then they said, i have to bear cancellation chargers i.e. full order amount because i asked to cancel order before delivery time.
                                      My point is simple if you said 40min and order is ready in 10min at restaurant then why my food should take long to deliver. Ideally it should be delivered early if it is ready. SWIGGY takes some amount from restaurant as well as from customer then why not they can deliver early?
                                      Aug 18, 2022
                                      Updated by laxmikant504
                                      Order id #[protected]
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