Swiggy Complaints & Reviews

I have placed order with Swiggy recently on Momo Shomo restaurant when I was having guests. I placed order for 1 chilli paneer, 1 veg manchurian, 2 plate veg momos, 1 hakka noodles and 5 samosas. I didn’t receive 2 plate veg momos, they only sent one plate. The curries was spilled all over the carry bag and all containers were broken. Only samosa and veg noodles were in average condition. I asked for a refund from Swiggy for all the damaged items but they refused to provide refund. I have been emailing them and spoke to customer care but no help from their side. They said they won’t provide refund. Have provided few pictures of all the mess.

I have ordered food online via Swiggy application I have selected my home location as per GPS as well as I have updated my home address manually along with the landmark. delivery person from Swiggy reached incorrect location and now he is saying that he will not deliver my order and in order to deliver order he will charge me extra. after that I received call from Swiggy order management team I had a word with Mr. Amaan and instead of delivering my food order he is trying to convince me to cancel my order and get refund. I asked him to connect with me with your supervisor then mr. Md. Talha Khan he also guided me to cancel order instead of delivery.

It's a kind of fraud with the user and charging extra money, it's a mental harassment for user.

I ordered
Jig jag jam biscuit
Shimla crunchy apples
Cornato ice cream online through swiggy instamart but i got delivery of Ragi flour

My order Is is:- [protected]
Registered mobile no is :- [protected]

Please pick up this order and get me delivered my real order

Helo Sir/Ma'am,
I had Swiggy ordered from Chandigarh Manimajra McDonald's Branch. But this branch charges packaging fee. Who gave them authority to charge this packaging fee because everybody knows that whenever food is ordered it deliver's in package only. Which order said them to charge packing fee. I want answer of that or else i can go to consumer court to clarify this to me about the packing charges. Because i don't want that some other customer become victim of same issue.
My Email id - [protected]@gmail.com
ORDER ID #[protected]

I am sunil kumar I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
ID.1906096 I need work very much please

Please open my id 1906096 and contact me on this number [protected], [protected]

Providing Totten and spilled leaking food which can't b eaten and already opened.. if hv full proof of everything.. bt this irresponsible company swigy doesn't hv any customer care to listen to query.. I want full refund or I will take legal action bt not for refund.. then it will be compensation that you will pay me..

I am Adesh kumar I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
ID.2167451 I need work very much please

I have worked at Swiggy delevery boy but customer by mistake ad miss behavior so then my id is deactivated so i must be positive thik you have slowed my problem and open my swiggy id 2102825

I am a vegetarian and ordered food from swiggy. Upon eating i realised the soup was non vegetarian. This is highly hurtful to my religious sentiments

Today I ordered food on swiggy and what I got was no bad that smell was coming from it, it was not even fresh and smell was coming.This is a very bad experience to get this type of food.
Please Look into the matter and try to resolve as delivering this kind of food will affect customer's health as well as lack of trust also.
COLD RICE NOT EVEN WELL PREPARED
UNCOOKED ROTIS
MUSTY DAL AND RAJMA
Thanks

This is Annamalai from Chennai. I placed an order with Swiggy. Order I’d is[protected]. I ordered 2 items. One is Verkadalai rice and other item is Sweet Pongal. However I received only Verkadalai Rice. Instead of Sweet Pongal they gave Payasam. When I asked for refund and compensation, they gave only refund after lot of time spent with calls and they did not give any compensation yet. This is unacceptable and it’s poor customer service. It’s a mistake from Swiggy, Delivery partner/Delivery guy. Collectively they failed to deliver an order correctly!

Dear sir,
my ID 1580297
Name : pramod kumar

plz. my ID activate.

Dear sir,

Am prabeesh am working to Rapido with swiggy delivery partner unexpectedly my vehicle issue so request to change the delivery partner but my account was suspended till 2026 September 10 totally 4 years suspended this is not far kindly do the needful

Iam very happy to say swiggy delivery partner interested to continue with you kindly help me.

My problem is not resolve regarding my order which is not delivered, delivery person not delivery my order and refused

Order hi nhi aate aab pure din mai 100 rupey ka kaam bhi nhi hota

Name Madhusudan patar
I'd 1859786
24jun2022
Not payout

Hello Swiggy ! Why any new order placed is adding 300 rupees surcharge? As far as I remember last order wasn’t delivered to my place. With 24 hours security personal it cannot happen that there was a person in gate to collect order. I would bear the expense if anybody even tried to deliver the order. When I am not at any fault, this kind of surcharge on customer by Swiggy is unacceptable. This way you leave me with only option of moving to Zomato. This way of charging money without delivery from regular customers certainly leaves a bad taste to avail Swiggy Services. I would like to know finally whether surcharge of 300 rupees will be reverted back or should I move to any other delivery services. Please respond back ASAP. Joydeep Roy Chowdhury.

On this Sunday (11/09/2022) very poor service provided by Swiggy. They waste my time knowingly and now delay in refund also. There must be any legal proceedings against Swiggy for wasting time knowingly.

I ordered some food on swiggy @04:45 PM near about with order number[protected]. I talked to delivery boy also after some time and he told me that my order is preparing and he in in the restaurant to pick up my order.i called hime 3 times and he replied same everytime. But after approx 35 minutes they cancelled my order by theirself and they spoiled my party.

Now they are delaying in my refund also.

I had wait for a long time and i got the result as cancelled.

All the family members was waiting for the order but they didn't deliver me.

There should be any strictly action against Swiggy and there must be compensation for harassing me and for wasting and spoiling the day of me and my family members.

Regards
Ajay Mittal
[protected]

Please write to us at Swiggy social @swiggy.in with your registered details and we will be happy to reach out to you and resolve this.