Swiggy Complaints & Reviews

I ordered a few items each time either the food item was totally different or only half of the order was complete. I requested them repeatedly but didn't get any resolution from Swiggy.

1st order: 9th July - Item: Veg Combo, but received only half order
amount: 219

2nd order: 13 July - Item: Omellete and Paratha but got idlis
amount: 267

3rd order: 23 July - Item: Double decker Paneer SW but received a normal sandwich.
amount: 404

+3 photos

Jul 23, 2022

Updated by mithlesh shah Order Id1:[protected]
Order Id2:[protected]
Order Id3:[protected]

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suraj.kotak

from Ahmedabad, Gujarat

Jul 27, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

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Address: Delhi

Rotten Chicken and Food Poisoning from 4.6 rated restaurant on Swiggy!
Details on Twitter --
https://mobile.twitter.com/JamesBondZZ7/status/[protected]
@Swiggy --- Where is my compensation? For the poison you fed me?
your CEO will definitely go to Jail since Ive taken up the matter with highest level of food safety authority.
Either pay up compensation or get ready for a bigger jail term. You pathetic criminals can call me to discuss the compensation. I couldn't sleep whole night due to loose motions and vomiting and headache after eating the poisonous food!!
DO NOT WASH YOUR HANDS OFF IM TELLING YOU. OTHERWISE I WILL ENSURE NOT ONLY YOUR CEO AND FOUNDER ARE JAILED, I WILL GET THE ENTIRE COMPANY CLOSED DOWN INCLUDING MEDIA COVERAGE OF POLICE RAIDS. DO NOT MESS UP WITH ME THE WRONG WAY. THATS A WARNING

+5 photos

Aug 26, 2022

Complaint marked as Resolved

Verified Support

Jul 24, 2022

Swiggy Customer Care's response We see that you have encountered a higher frequency of issues and a specialist team will need to investigate this in more detail to ensure a more permanent fix is provided rather than just some instant gratification that has been done so far. Hence, we are routing this to our internal specialist team, please drop a mail to the "[protected]@swiggy.in", our specialist team with the details and images and our team will revert on the same within 10-12 hours.

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jamesbondzzseven

from Delhi, Delhi

Jul 24, 2022

Instant gratification you and your CEO will get in your back hole soon. I've raised complaint with top government ministries. Now spend the rest of your life in jail you pathetic criminals

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suraj.kotak

from Ahmedabad, Gujarat

Jul 27, 2022

Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain

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Hi, yesterday I ordered with swiggy order number #[protected]
The delivery person called me and said that he has reached the location but he was 1.5 km from the specified address. He refused to deliver even when I specified the 100% correct address. After 10 mins I received the message that your order has been cancelled and 100% cancellation fee was charged.
First of all, I put in the correct address.

Secondly, i never cancelled the order. Then why will I pay the full amount.

Thirdly, I did not even received the order and delivery partner is the one who refused to come to correct address.

This is very bad service. I want my money to refunded. I didn’t even order perishable items (ordered packed food) so you can either deliver me the order items or refund me the full amount.
How can I pay for something which I have not received.
I request you to look into this as soon as possible.

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suraj.kotak

from Ahmedabad, Gujarat

Jul 27, 2022

Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain

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Hi this is Vikram kahar from Mumbai i have ordered ice cream for my family from swiggy instamart but as usual they are failed to delivered the item and given me chips banana and yogurt and when I spoke to customer care with fulhasan ther are not ready to give me replacement or refund and asking me to mail and call and do several things

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Hii my self sagar
Few minutes back I ordered a momo combo pack.they send yesterday food I think. food was worest smell and it's taste also worest. I contact swiggy coustomer service they also not responding properly...

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Dear, I ordered with subjected ordered number and while delivery i asked on delay in hindi since I don't know kannada and delivery boy asked to speak in kannada whn I said I don't know kannada he started to behave rude and abuse language and trigging to fight. I have raised about this behave to Swiggy as there is no safety to public since swiggy is requiring un professional but there is no any feedback on this from them. I would like notify this un professional behaviour and swiggy should take necessary action here.

Regards,
Abdul Kareem.
+91 [protected]

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Address: RANAGHAT

I am swiggy delivery boy.My ID is 2069008.My name is Sanjay Mukherjee.My savings account has changed but it is not updated yet.So my payout has not come, still processing and my previous bank details are still there, not updated.

+3 photos

Aug 29, 2022

Complaint marked as Resolved

Verified Support

Jul 26, 2022

Swiggy Customer Care's response Hey Sanjay, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.

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Address: Kolkata

Mera payout hold dikha raha hai..par kiu mereko pata nehi app logo se contact vi nehi kar paa rahi hu plz help me sir
My de id:2041711
My email address:
[protected]@gmail.com

+1 photos

Aug 27, 2022

Complaint marked as Resolved

Verified Support

Jul 26, 2022

Swiggy Customer Care's response Hey there, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.

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My de id:2041711

Payout Status - 20th July - Week 30

1

Dear Partner,

Greetings from Swiggy!

We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

Please reach out to us through the connect form for further information.

Team Swiggy!

Jul 22, 2022

Complaint marked as Resolved

My name is swapan das My de I'd :2041711 My email address:[email protected] Phone number:8013315632 My 20 July 2022 payout is hold But why ??

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Payout Status - 20th July - Week 30

1

Dear Partner,

Greetings from Swiggy!

We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

Please reach out to us through the connect form for further information.

Team Swiggy!

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Address: RNS SHANTHI NIVAS, GROUND FLOOR B BLOCK, BANGALORE - 560022

Dear Team,

The swiggy person has come to deliver the order to Rns Shanthi Nivas, Yeswanthpur on 20/07/2022 at night around 9.25pm to 9.40pm.
He has performed a theft by robbing the metal sump cap . all the CCTV footages and his log in and log out and the theft done by him,
We have contacted him and he assured to come back but after that there is no response from him.
Kindly look into this matter as this creates a bad impression in swiggy.

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suraj.kotak

from Ahmedabad, Gujarat

Jul 21, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

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Parked in front of gate hurled abuses
Ranjeet [protected]

Khar west delivery
Mumbai

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suraj.kotak

from Ahmedabad, Gujarat

Jul 21, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

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Address: Swiggy, Pudhari Bhavan, Sanpada

Arif Khan
DE ID - 1932979
Chembur, Mumbai

Hello Swiggy,
Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
Thanks.

+1 photos

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Zeehanghanchi

from Surat, Gujarat

Jul 30, 2022

My id 2047796 deactivate please Activate my id

Unable to go online it shows my id deactivated. - Comment #4030043 - Image #0

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Zeehanghanchi's reply, Jul 30, 2022

Reply fast

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My ID temporarily locked please 🙏 help my id 1811052 please swiggy connect form

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This is pertaining to Swiggy order number[protected] .

Post delivery, the delivery guy asked me to show my phone in order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.

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suraj.kotak

from Ahmedabad, Gujarat

Jul 21, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

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Hi . I am a swiggy Super customer and I ordered veg food but instead got nonveg order. This is highly unacceptable when you wait for so long and you recieve a completely different order .

+1 photos

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suraj.kotak

from Ahmedabad, Gujarat

Jul 21, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

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Address: India

Pertaining to order number[protected] . Post delivery, the delivery guy asked me to show my phone in-order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.

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suraj.kotak

from Ahmedabad, Gujarat

Jul 21, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

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Wrong item delivery, mismatched contents, delayed delivery ..many such complaints were raised with the customer service .there is no or reckless response. I have had a loss of around 1000 rs but would claim for a fair enough rs 500 from Swiggy and ask them to learn to behave with customers .
More than everything i had a huge waste of time. not even a single issue was addressed....

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Address: jia sarai

My self lokesh order malai ghewer from swiggy on 19.07.2022, and my order noumber is.. SW-FOOD[protected]R1..and my registered mob no. is [protected].
when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks

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suraj.kotak

from Ahmedabad, Gujarat

Jul 20, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

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Address: jia sarai, hauz khas

My self lokesh order malai ghewer from swiggy on 19.07.2022, when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks

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suraj.kotak

from Ahmedabad, Gujarat

Jul 20, 2022

Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain

Swiggy Complaints & Reviews

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Swiggy reviews & complaints page 58

Different/Incomplete order

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Rotten Chicken and Food Poisoning from 4.6 rated restaurant on Swiggy!

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Order cancelled by swiggy itself and no refund provided

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Delivered wrong product and not giving replacement or refund

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Wow momos

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Swiggy order# 141486149583

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Saving Account

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Mere 20 July 2022 ka payout hold dikha raha hai

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My 20 th July payout hold

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Payout hold

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Theft By Swiggy Person - MR. Sharath - ID No : 2085246, Contact No : 8310297572

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Swiggy delivery boy ranjit

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Unable to go online it shows my id deactivated.

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My ID temporarily locked please help my id 1811052 please swiggy connect form

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Rude behaviour by delivery guy

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Wrong order received instead of veg received nonveg

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Unprofessional conduct by delivery executive

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Worst Customer service.Senseless emails

Different product received

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Wrong product deliver

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