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Swiggy Complaints & Reviews

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Updated: Sep 13, 2025
Complaints 5143
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652
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Swiggy reviews & complaints page 58

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P
pujaayshi2003
from Ranaghat, West Bengal
Jul 22, 2022
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Address: RANAGHAT

I am swiggy delivery boy.My ID is 2069008.My name is Sanjay Mukherjee.My savings account has changed but it is not updated yet.So my payout has not come, still processing and my previous bank details are still there, not updated.
+3 photos
Aug 29, 2022
Complaint marked as Resolved 
Verified Support
Jul 26, 2022
Swiggy Customer Care's response
Hey Sanjay, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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    S
    Swapan Das007
    Jul 22, 2022
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    Address: Kolkata

    Mera payout hold dikha raha hai..par kiu mereko pata nehi app logo se contact vi nehi kar paa rahi hu plz help me sir
    My de id:2041711
    My email address:
    [protected]@gmail.com
    +1 photos
    Aug 27, 2022
    Complaint marked as Resolved 
    Verified Support
    Jul 26, 2022
    Swiggy Customer Care's response
    Hey there, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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      S
      Swapan Das007
      Jul 22, 2022
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      My de id:2041711

      Payout Status - 20th July - Week 30

      1

      Dear Partner,

      Greetings from Swiggy!

      We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

      Please reach out to us through the connect form for further information.

      Team Swiggy!
      Jul 22, 2022
      Complaint marked as Resolved 
      My name is swapan das My de I'd :2041711 My email address:[email protected] Phone number:8013315632 My 20 July 2022 payout is hold But why ??
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        S
        Swapan Das007
        Jul 22, 2022
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        Payout Status - 20th July - Week 30

        1

        Dear Partner,

        Greetings from Swiggy!

        We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

        Please reach out to us through the connect form for further information.

        Team Swiggy!
        +1 photos
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          R
          Rnssn
          from Bengaluru, Karnataka
          Jul 21, 2022
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          Address: RNS SHANTHI NIVAS, GROUND FLOOR B BLOCK, BANGALORE - 560022

          Dear Team,

          The swiggy person has come to deliver the order to Rns Shanthi Nivas, Yeswanthpur on 20/07/2022 at night around 9.25pm to 9.40pm.
          He has performed a theft by robbing the metal sump cap . all the CCTV footages and his log in and log out and the theft done by him,
          We have contacted him and he assured to come back but after that there is no response from him.
          Kindly look into this matter as this creates a bad impression in swiggy.
          Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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            J
            Jyoti rajpal
            Jul 21, 2022
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            Parked in front of gate hurled abuses
            Ranjeet [protected]

            Khar west delivery
            Mumbai
            Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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              A
              from Mumbai, Maharashtra
              Jul 21, 2022
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              Address: Swiggy, Pudhari Bhavan, Sanpada

              Arif Khan
              DE ID - 1932979
              Chembur, Mumbai

              Hello Swiggy,
              Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
              Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
              Thanks.
              +1 photos
              My id 2047796 deactivate please Activate my id

              Unable to go online it shows my id deactivated. - Comment #4030043 - Image #0
              Zeehanghanchi's reply, Jul 30, 2022
              Reply fast
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                S
                Ssher@1
                from Bengaluru, Karnataka
                Jul 21, 2022
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                My ID temporarily locked please 🙏 help my id 1811052 please swiggy connect form
                +1 photos
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                  A
                  Adsg788
                  Jul 20, 2022
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                  This is pertaining to Swiggy order number[protected] .

                  Post delivery, the delivery guy asked me to show my phone in order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.
                  Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                    D
                    Divyang khandelwal
                    Jul 20, 2022
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                    Hi . I am a swiggy Super customer and I ordered veg food but instead got nonveg order. This is highly unacceptable when you wait for so long and you recieve a completely different order .
                    +1 photos
                    Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                      A
                      Ads2788
                      Jul 20, 2022
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                      Address: India

                      Pertaining to order number[protected] . Post delivery, the delivery guy asked me to show my phone in-order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.
                      Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                        S
                        Sunil K369
                        from Hyderabad, Telangana
                        Jul 20, 2022
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                        Worst Customer service.Senseless emails

                        Wrong item delivery, mismatched contents, delayed delivery ..many such complaints were raised with the customer service .there is no or reckless response. I have had a loss of around 1000 rs but would claim for a fair enough rs 500 from Swiggy and ask them to learn to behave with customers .
                        More than everything i had a huge waste of time. not even a single issue was addressed....
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                        L
                        lovely shar
                        from Delhi, Delhi
                        Jul 20, 2022
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                        Address: jia sarai

                        My self lokesh order malai ghewer from swiggy on 19.07.2022, and my order noumber is.. SW-FOOD[protected]R1..and my registered mob no. is [protected].
                        when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks
                        Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                          lovely shar
                          from Delhi, Delhi
                          Jul 20, 2022
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                          Address: jia sarai, hauz khas

                          My self lokesh order malai ghewer from swiggy on 19.07.2022, when i recieved this order and opened it, its not my order there is no any invoice regarding my order, when i checked my order there is different ghewer inside it, i contact to swiggi and tell all the issue they provide me coupen code after so mch request they give my money in my swiggi wallet, .. why they do this, this is totally disapoint, i dont wana use swiggi in my life then all the wallet balance is useless for me, please provide my refund in my upi id mode thanks
                          Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                            S
                            Sudheesh019
                            Jul 20, 2022
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                            Address: jayanagar, jp nagar

                            Swiggy app is hacked
                            Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                              P
                              pujaayshi2003
                              from Ranaghat, West Bengal
                              Jul 19, 2022
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                              Address: Ranaghat

                              My name is Sanjay Mukherjee...My DE ID 2069008..Payout not transferring in bank..At first another bank account was given in my ID. But I changed it. But it was not updated. The payout also did not come. There is processing.
                              +3 photos
                              Verified Support
                              Jul 22, 2022
                              Swiggy Customer Care's response
                              Hey Sanjay, we understand your concern regarding the account deactivation. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
                              Jul 24, 2022
                              Updated by pujaayshi2003
                              My De ID 2069008.
                              Ranaghat Hub.
                              My Contact number [protected]
                              Email ID is [protected]@gmail.com
                              Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
                              Dear sir,
                              I m swiggy delivery partner boy my name is SUSHIL KUMAR from delhi and my DE I'd is 208491 . Is temporarily suspended blocked.so requested sir plz, active my I'd again no mistake, i m really very very sorry sir.
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                                T
                                Tg tg
                                from Dibrugarh, Assam
                                Jul 19, 2022
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                                In the chat section of Swiggy app the delivery person was asking for phone number after the delivery.

                                It is written in Assamese.
                                +2 photos
                                Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                                  A
                                  Ajay chavhan
                                  from Mumbai, Maharashtra
                                  Jul 19, 2022
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                                  Address: Dongripada near by shiv sena shakha GB road Thane West Indian, Mumbai City, Maharashtra

                                  [protected]
                                  Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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                                    priyanshu263
                                    Jul 19, 2022
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                                    Address: C-572b,street no.-07,majlish park

                                    I placed a food order on Swiggy Mobile App (details stated below).

                                    Date:- 17/07/2022 10:39pm

                                    Restaurant: apni rasoi
                                    Item: malai chaap
                                    Order no.- #[protected]
                                    Order Amount: Rs. 197

                                    I received a different order by Swiggy Delivery guy (details stated below) and raised a complaint through the same Swiggy Mobile App.

                                    Restaurant: apni rasoi
                                    Item: malai chaap
                                    Order no.- #[protected]
                                    Order Amount: Rs. 197

                                    But after a chat with the customer care executive, Swiggy was not ready return my order and refund the amount.
                                    +1 photos
                                    Jul 19, 2022
                                    Updated by priyanshu263
                                    My problem has not resolved yet
                                    Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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                                      P
                                      pujaayshi2003
                                      from Ranaghat, West Bengal
                                      Jul 18, 2022
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                                      Address: Ranaghat

                                      I am Sourav Mukherjee.i am swiggy delivery boy.my id is 1967399.
                                      5 june Payout 1706 rupees not received
                                      Please write to Swiggy grievance Officer Mr. Arun Cyril at [protected]@Swiggy.in for early resolution of your complaint
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