Swiggy — Cancellation fee issue_ Deepak Chawla

Hello Team,
I placed order from Ever bake on 1st Dec, I did tried using coupons and was trying to make the payment online, however the order was not getting placed so I closed the app and placed it from Zomato. I can share the details of the same order being placed from Zomato too. Now sure why the order got placed via swiggy too and COD was selected. This is really annoying and after having a chat with the executive, it was told that 50% cancellation will be waived. I am not able to use swiggy since then and want this to have removed 100% so that I can start using it.

Would appreciate if you can look into tha matter ASAP.

Regards,
Deepak Chawla