[Resolved] Swiggy — Cancellation of confirm order through swiggy by Mcdonald's after 40+ minute

[Resolved] Swiggy — Cancellation of confirm order through swiggy by Mcdonald's after 40+ minute

H Harunalrashid Jul 11, 2021 Jul 13, 2021 This thread was updated on Jul 13, 2021

My confirm order for food Mcdonals Adajan Surat thro swiggy after on line payment thro G pay is cancelled after lapse of 40+ mins without my consent. I requested Swiggy and Mcdonals representative not to cancel my confirm order after lapse of long time as it put me in trouble to arrange food during curfew timings and on Sunday. I am looking for other legal ways. Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Verified Support Jul 13, 2021 Swiggy Customer Care's response Hey Harunalrashid, we understand your disappointment regarding the delayed cancellation of your order and can imagine how upsetting this must have been for you. Please share the order details at [protected]@swiggy.in so that we can check what went wrong and make this up to you.
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Swiggy Customer Care

from Bengaluru, Karnataka

Jul 12, 2021

Verified Support

Hey, we are disappointed to know that your order was canceled after a long wait. Please share your concern along with the order details via [protected]@swiggy.in from your registered email address so our team will look into this right away.