[Resolved]  Swiggy — cancellation of delivery order by swiggy executive and unfair charges of cancellation fee to customer

Address:Mumbai City, Maharashtra, 400012
Website:www.swiggy.com

This is regarding delivery order number [protected] in parel, mumbai.
Order placed at 7:00 pm on 01.09.2018. Order canceled by swiggy delivery person mr rizwan patel at 7:40 pm citing not finding address, even though address is properly mentioned on the website.
Also mr rizwan talked rudely on phone with me.
Till date 50+ deliveries have been delivered successfully at this address.
However delivery canceled by swiggy delivery person himself and i was charged rs 75 for cancellation!
Completely unprofessional behaviour by swiggy and their delivery personnel.
Kindly refund my cancellation fee, and ensure this is not repeated.
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Oct 16, 2019
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
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