Swiggy — cancelled my food without my consent and charge cancellation fee

Order number: [protected]
I ordered food from swiggy today. The delivery came to wrong location and when i informed him same he started disconnecting my calls and cancelled my food order without my consent and now swiggy is charging me cancellation fee, for food which i didn't even cancel.
Customer representative named adithi is not even responding properly giving lame excuses that delivery guy is not picking up her call.
Such a worst service by swiggy