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Swiggy — cashback not received after my order got cancelled

Address:Pune, Maharashtra, 411013
Website:www.swiggy.com

My order no #[protected] on 17 jan 2018 got cancelled by - mcdonald's (Seasons mall, unit no f22, magarpatta, hadapsar, pune-411028). But till date i didn't received the cashback of that order. When i contacted swiggy regarding the same, they are saying they have made cashback of that order to my card. But i still haven't received it. So they are not giving me my cashback.
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