Swiggy — charged three times for one order

SunayanaR

from Jodhpur, Rajasthan

Address:

Jodhpur, Rajasthan, 342002

Dear swiggy team
Writing to complain of refund not done. My account was debited thrice for a single order details below:

Order number [protected] done on 7th march amount taken rs. 1097
Order number [protected] done on 7th march amount taken rs. 1097
Order number [protected] done on 7th march amount taken rs. 1097

The transactions were done at jodhpur, rajasthan.
Look forward to your reply.

Kind regards
Dr. Sunayana rathore

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Apr 09, 2019

Updated by SunayanaR Received a call from swiggy team and my complain has been resolved. Have been promised to get a refund soon.
Thank you team swiggy for keeping me inspired to use the service in future.

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Comments

Neerajkumar Malviya

from Mumbai, Maharashtra

Someone used my email id "[protected]@gmail.com" to make a purchase on swiggy.

The delivery was done in Madhya Pradesh.
I didn't order anything. I am a Mumbai resident.

I am attaching the mail and download summary report which I received via email from Swiggy.