Swiggy — complaining about the fraud call from so called swiggy delivery boy

Address:

Visakhapatnam, Andhra Pradesh, 530002

Hello, frankly speaking don't even know whether anyone would even see this complaint. Ordered food from mcdonald's vizag, and had paid 629rs for the order.in 5 mins i got a call from deliveryman from swiggy for confirmation of the location, which was common. But tat person also asked whether the order is cash on delivery or it's been paid. I told him, its paid. After 40 mins i get a call from swiggy saying the order was not placed. Which was shocking. And so nicely i explained her all the things, she just said the money will be refunded. That lady did not ask who that person was or any details. She jus said please place ur order again, apologizes. Really. This is not first time i have ordered food. What concern me tat person who confirmed the order was paid or not and then no update.