Swiggy — delivery and refund concern

Address:

flat no 102, balaji hill view apt , ittamadu main road, 560085

I had ordered cake n paid through Paytm n my order was forcefully cancelled inspite of me selecting d right address dey claim n I hv d proof I hv d screenshot of d receipt tat I selected d right address n dey claim tat I selected d wrong address n hv applied cancellation charges which m not liable for and d customer support service and the chat team is of no use they just keep giving assurances that they would pass on the feedback to the concerned team and then close the ticket and the delivery guy is also rude dese delivery people just want the order to get cancelled and then deduct half of the amount without even delivering the product