Swiggy — delivery issues

Address:New Delhi, Delhi

I'm a regular customer and I order almost everyday. Recently I have been having issues in getting my orders delivered at the right time and right place. I live in Delhi and I have come from South India. So I'm not so comfortable with the language or the place. And if you send me delivery guys who literally have no clue about the location or the direction to reach there, you're making life very difficult for me. And recently the tracking screens have also not been working properly. I once faced a situation where I had to walk around 2-3 kilometres to get my order at 11pm because the delivery guy didn't know the location. Please look into this matter, keep delivery guys who know the directions pretty well and please make sure that this isn't repeated. Thank you
Was this information helpful?
No (0)
Yes (0)
Swiggy customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5058
    Pending
    0
    Resolved
    646
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information