| Address: | Pune, Maharashtra |
My order number for swiggy is [protected], i ordered this food from same hotel i use to order daily..
I use to get on time delivery without hassle everyday..
I was enjoying almost daily order food from same hotel..
But today there was some issue between delivery person and the swiggy customer care..
They engaged me in call and asking my location unnecessary..
I use to get delivery from same hotel daily
I am not sure what was the issue..
After being tried to explain customer care and the delivery person about 40 mins..
I am not sure about the rude behaviour of the executive and the delivery person..
I just don't want to engage in arguments so i just asked customer representative to cancel my order if your delivery person having issue..
The next second the customer care fellow cancelled my order with almost 70% deduction on refund..
This is worst experience, hope there is some system to tackle this..
Elder this will ruin brand name..
Expecting somebody take necessary things as i don't want to take this experience and move on with swiggy, as i really had good experience ever..
Hope somebody tackles it before i share this on facebook..
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