Swiggy — did not got my money back

Address:Bangalore

I have ordered food from respected hotel.. These swiggy accepted the order n deducted my money from the debit card, after some 5 mins de called n told hotel is closed!! So whose mistake is here? Who asked to accept the order witout checking the status of the hotel? Well i asked dem to refund the money to swiggy wallet itself but de said we will make it out within 5 mins but today is 2 nd day still i dint get my money... My question is this will swiggy bloody team wil give a class of water witout money? No yet den wt rights de have to deduct my money n taking 5 to 6 days to refund the money? Whose fault is this? Y shud i wait 5 to 6 days to get my own earned money? Wil de give 1 rp freely no right...
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Hi I had placed an order yesterday around 7:49 pm. It has been confirmed today.

Does an order confirmation take 13 hours?

I want to cancel this order and want a immediate refund along with compensation.

Order number - [protected]

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