Swiggy — didn't receive order and customer care not responding to provide refund

Address:

Bangalore, 560076

Order # [protected], time of order :may 11th, 2019 7:50pm. Order was closed saying that it was delivered at10:53 pm, but it was never delivered at all.
Delivery boy: beeresha
Addresd where it was to be delivered :no.120, 1st floor, next to havyaaka, 114, pristine paradise e road, anugraha layout, ramanashree enclave, bilekahalli, bangalore-76
Delivery boy didn't receive call on his number[protected], at all
I need refund, customer service not responding at all
Pls get back on [protected], divya. [protected]@gmail.com