Swiggy — dominos order placed through swiggy

Address:Sarayana Spring, Munnekolal., 560097

I placed an order at 08:22 pm in domino's pizza through swiggy. Order no #[protected] . The order was not delivered even after 2 hr but it has been updated as delivered in the swiggy site. When contacted, swiggy says they cannot talk to domino's as they don't handle their delivery. I have the screenshots of the conversation with swiggy customer service.

The order was placed through swiggy app and it just isn't easy to comprehend how they can deny accountability for an order placed through their app. I have not received the order yet and no response from the dominos team as well. Although I have raised a complaint in Dominos and they were also unable to resolve it or give me any refund.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5068
    Pending
    0
    Resolved
    651
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information