Swiggy — haven't received the refund

Address:Mumbai City, Maharashtra, 400013
Website:www.swiggy.com

Hi sir,

I had made an payment from my app however, on call they says I will get an refund in 24 hours and on chat it is 5-7 business days.

When I had conversation with swiggy person he says I will in 3-4 working days.

Now its 7 days still I haven't received refund.

Now they are saying to have a word with my bank however, they are also not providing me transaction details of what they have made.

Yours faithful,

Prasad Zende
[protected]
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