Swiggy — horrible experience with swiggy

Address:

New Delhi, Delhi

On 1sr mar around 8:30 pm i placed an order from a restaurant located on hardly 15 mins distance till 10:45 their executive didn't even reached at restaurant and after lot of follow-up i finally got a call where executive said he is struck at shakupur but truth is he didn't even attempted to go to restaurant just tried using excuse of riot while i myself came home around 8:40 and there was no issue at all. Even while talking to him i went outside and found no chaos at all. At the end my family slept without having their dinner as they were waiting for the dinner and i also slept disappointed due to complete # by swiggy team. It is horrible experience and i have deleted their app not going to use it ever. During all this they didn't even tried to inform me about any issue until i started chasing them after waiting for 2 hrs