Swiggy — I am being charged for no food and no ownership by swiggy

Address:

G7 Bwin Omsilver paradise, 401107

On 16th June I ordered for dominos Pizza through swiggy. The order was placed at 8.30 and dint come untill 10.15 ...also when came was just half the order and complete cold ... Swiggy was not available for any assistance and dominos number provided by swiggy was not a functional number ...I called dominos they never took any ownership of the situation..I had to call them again and again leaving my family time to see if I can get food for my guest and family ...instead of watching India Pakistan match ..I am watching swiggy and dominos playing with me