Swiggy — karim biryani order not delivered even after one & half hour. and then they apply cancellation charges of rs.75/-

Address:	Mumbai City, Maharashtra, 400082
Website:	SWIGGY ONLINE

Order no #[protected] ; booking time 2.10 pm on sunday 25th nov.2018. At mumbai 400082. Delivery time was 36 minutes at the time of placing order. Called up the swiggy delivery boy at 3.00pm. He consulted the restaurant fellow & told us that it will take more time. Therefore we asked him to cancel the order. And then we receive a call at 3.34pm asking us to receive the order or face a cancellation charge of rs.75. I told the lady to get lost. Thereafter received a message informing of cancellation charges. If this is the way swiggy is going to do business, god save swiggy.