Swiggy — late delivery, some random food items, rude behavior and what not?

Address:

E-118, Sector 23,, Sanjay Nagar, 201002

It's been like always whatever i order swiggy sends me something else only. Whenever i order they end up not assigning any delivery executive. I ordered an hour before but still no delivery executive has been assigned. Who so ever has been assigned has refused to deliver and that too rudely. Even after asking them very politely i got same rude responses. When it is about support team they ask you to wait for 2 minutes and then let's you wait for next 15 minutes. I don't think so swiggy is even interested in providing services to the customer. They are their just for name sake. If someone is sick and is in need of food then probably because of swiggy that person is going to end up either in a hospital or dead. If their services are going to remain so # up then probably swiggy should be shut soon. They don't refund money. There also they'll apologize and then you forget your money because swiggy is using that money for their company which can't provide proper services to the customer.