Swiggy — misbehaviour of the delivery boy

Address:

plot no 93, bauxite road, vaibhav nagar, 560050

My daughter Madhuri [protected] had ordered vide no.[protected] dated 16 th June 2019 at 04.55 pm. Specific location was given but the delivery boy went to wrong destination.Despite again informing the correct location he came to our apartment after one and half hour approximately.My daughter asked him to use lift and come to third floor but he stood fixed on the road itself. I went down and asked him to deliver the food items. He firmly refused to deliver the items. He went on arguing unnecessarily without any ryme or reason.My daughter came down and asked him to deliver the items. He misbehaved with her by hurling unprintable abused and threaten her with dire consequences and at one stage he advanced menacingly towards her. I had to prevent him physically but he hit me. The passerby people had to intervene and made him to deliver the food items. What is Sir? Why are you keeping such delivery boys who don't know how to behave with customers.The public prevented me from giving the police complain.
You are requested to identify the delivery and make him to aplogise to us.