Swiggy — missing order no [protected]

Dear team,

This is with the reference to the missing item we ordered from burger king on 10 april 19. We placed an order of veg chilly burger combo however, we did not receive french fries and cold drink and immediatelywe escalated it. When we asked for refund ur chat advisor offered us 75 rs. Coupon and we accepted it however when we applied that coupon and tried to plce an order it got stuck and had to restrt the app and when tried to apply the same coupon agiain it was not valid

Please check as we need refund for the missing item

Regards
Kimaya pai