Swiggy — money deducted but order not delivered

I placed an order on Nov 08th from Domino's. The executive called and informed that the location is incorrect and she will cancel the order and the money will be refunded. It has not been refunded yet. I made many attempts to connect to Swiggy executive and they seem to not understand the issue at all and asked me to contact Dominos directly. Very rude response from executive. The swiggy executive shared a mobile number of Dominos and asked to call directly. When I tried calling that number, it connected to Bowl company. I am fed up calling Swiggy again and again and lost 1229 money with out knowing whom to contact.

Reference number of the complaint from Dominos : 11960740
Amount 1229
order #120