Hi,
I had ordered food from Burger King through the Swiggy app for IOS,
and paid through UPI and the money was deducted from my account 2 times on 20nd November 2022 but it didn't go through to Burger King and the Swiggy said they would refund me in 3-4 business days.
I got a notification 3 months later on 17th February 2023 at 1:41 am from Swiggy saying your refund has been initiated at first I was shocked to see someone had purchased something using my account without my knowledge but after investigating and talking to the Swiggy Support chat they told me this order was placed on 20nd November 2022.
So what should I do now ?
Just accept the money or ask for compensation (https://economictimes.indiatimes.com/wealth/save/failed-bank-transfer-via-upi-i...⇄
If I could get some help it would be nice.
I have all the proof that I paid 2 times and
I was even forced to order a third time using a different payment method and different restaurant and the deductions from them and the previous order to prove that it was indeed from the same account.
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