Swiggy — my last order message no [protected]

Website:

www.swiggy.com/support

Swiggy clearly becoming overconfident, i ordered [protected] tomorrow night and here is what happened
1) i call delivery boy he say he will take 15 minutes to reach swiggy app showed he reached, i call again after 10 minutes he says he rejected the order, funny think app says he picked the order and he is on the way.
2) i call on app help chat starts person on chat says let me find out the status after two min or so chat person says delivery partner met with an accident and order is damaged pure lie as i talked to delivery boy he never picked the order.
3) chat person cancel order without even asking what next.

Above lie and manipulation is clear symptom of over confidence.