[Resolved]  Swiggy — natural icecream order not given any responses (service)

Address:	Mumbai City, Maharashtra, 400068
Website:	Swiggy India

I have order 4 icecream from natural dahisar branch at 11.54pm. I had to wait for around 30min to know that my order has been cancelled. That to when i called up swiggy that why my order has not placed. If the shop i glossed or any other issue are there the swiggy has to call you up n tell sir your order has issue / cancel at that particular moment. But when i call up from my side then i knew. That's why do we place to wait 30 min n then know, ohh my order is not available so order has been cancel.
N when i told agent that time i told plz write my complain that time too yus sir a feedback call you will be getting half n hr n and that also didn't came so that what the swiggy charges you?
There work is to provide proper service and if not available then please let your customer know about it.
And not waste customers time to confirm about that.
Have attached a audio clip in mp4 format please see to it.