Swiggy — neither I got the food nor the money back

Address:

Hyderabad, Andhra Pradesh, 500081

I ordered 1 butter chicken and 7 rumali roti at 2:40pm but when I collected the order I just got 2 rumali roti and chicken . The same was returned back.swiggy agent confirmed that she will send the right order again but next I got only chicken . So when I contacted them again they promised that they will call me back but neither I got call nor money