Swiggy — not refund my money back

Address:

396001

I was ordered 21 april for ice cream jar but i was received wrong product faluda so i refused to take it and my order cancelled from app after that i was immediately contact coustomer care abhisek assured me we will compsulted 180 rs my next order because i was already paid with my amazon pay balance so in second day i was ordered but i was surprised they stopped my cod account then i was chat so they told me after 5 to 6 order they will open my account so i was realize cheating by them after that i was chat many coustomer care but they refused my money back so it is a cheating company