Swiggy — one item in order not delivered

Address:

422013

I had ordered from swiggy in nashik order no #[protected]. There was one item missing from my whole lot of delivery. My order took over 1 hour + to be delivered. After calling swiggy customer care i was being told the restaurant is closed and that they cant help. Finally they gave me a hundred rupee coupon where as my item costs for around 120. This is very disappointing from a million dollar company. This has happened to me earlier once but i chose to ignore that time. Consumers are being denied their rightful considerations by thinking they are weak and can't do anyting if such dilevaey fraud is done. Also i suspect the delivary guy, there is a chance of the delivery guy taking out the packet from the whole lot of orders. Well at the end the innocent and simple consumers like us have to suffer.