[Resolved] Swiggy — order #[protected] - - - - team of 55 were starving because of restaurant and swiggy's negligence.

Dkl.0821

from Mumbai, Maharashtra

Address:	Bangalore North, Karnataka, 560042
Website:	Swiggy.com

Team of 55 were starving because of restaurant and swiggy's negligence.
This order was place at 12.35pm and 46mins was the delivery time. Order was delivered late at
Had to get help from swiggy and started chatting with "pritam". This was the most impolite behavior from the executive and had some predefined texts all the time when the questions were asked. Finally the chat was closed without resolving and giving any solution for the delay.
The compensation for the delay is least bothered here. If it was restaurant fault, penalize them and compensate the customers with benefits.

I would want a compensation as the order was for my team of 55members who were starving for this negligence

Regards,
Dinesh kumar
[protected]

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Nov 4, 2019

Complaint marked as Resolved

Verified Support

Oct 03, 2019

Swiggy Customer Care's response Hey Dinesh, we truly apologize for the below-par experience you've had, Praveen. We understand how much of an inconvenience this has been for you. We'll be reaching out to you via call. For further issues please write to us at [protected]@swiggy.in, so that we may look into it & have it fixed at the earliest.