Swiggy — order cancelled after 2 hrs wait

Address:

122010

I have ordered my food from swiggy and the delivery person refused to deliver the food. I raised the concern with the swiggy support executive but they were not able to help me and kept me waiting for 2 hrs and then cancelled my order and offered me bribe of 100 rupee coupon for their failure. And i mark them responsible for skipping my dinner meal. Also i have attached the snips of my chat with swiggy support executive.