Swiggy — order cancelled by swiggy without informing me and irrelevant answers by executives after asking why and offering 75 rs as a bonus

Address:	New Delhi, Delhi, 110062
Website:	[email protected]

Dear swiggy
Do not play with the emotions of the people who trust you. Very sadly i have to say that today is the last day with swiggy coz the inconvenience i got today from your side is unpredictable and the way of your customer care executive handled it was very pathetic.
I have ordered food from relax press, the estimated time to deliver food was 47 min but after 40 min i've seen that ur delivery is still around the restaurant, then i called him and i am shocked what he said that the restaurant is denying my order, i have no idea about that.
Then i called your customer executive (Mr somnath) and he is also blank about my order, he told me to wait for 2 minutes to check, i was waiting in between restaurant owner called me that your order can't be provided to the delivery boy for any such reason and i disconnected his call as why he is calling me as i have never called him for delivery its you whom to be responsible.
Your executive disconnected
Then i called again and what i listen is "sorry sir for the inconvenience".
Is this a joke to you, may be it will but not for me as you are claiming that you are no. 1 food delivery app, today i experienced worse from your side and what will you offer to hungry person who orderd food at around 9.30 pm and after getting feedback at 11 pm from your executive that sir sorry by mistake it happened and we offer you 75 rs coupon as inconvenience.
So mr swiggy i want to tell you that if this is to just remind you that i was a very loyal customer of yours till yesterday...
Keep doing such things to break the myth about what you really are not what you represent yourself on adds.

Wish you all the best for your future

Regards.