Swiggy — order delivery issues

Address:

Chennai, Tamil Nadu, 600010

Order 292 placed for domino's pizza at 8:15 pm, 7th april, is till not delivered. It's 2 hours now since the order is placed. This is the 3rd consecutive time we are facing the same issue where the order is not delivered on time. We have to make multiple calls each time and following up with the people at dominos is also very difficult. The message we received upon placing the order mentioned pizza will arrive in 30 mins. It's well beyond 30 minutes, almost 2 hours. We checked with both swiggy and dominos for our address and it is correct but the delivery person was in aspirin gardens whereas our address is in kellys secretariat colony.

Please arrange for a refund for this order - rs.620 to my account -

K. Shankar
Ph: [protected]