[Resolved] Swiggy — ordered food. delivery person did not reach and he cancelled the order

Arun11101

Jul 11, 2021

Address:

Sandwanam andganwadi,,kootoopatha,palakkad

I have ordered the food the delivery person didn't reach the location and he canceled the order. I called him so many times and he didn't even respond to that call. His number is [protected] . he is from Palakkad Kerala. and even the customer support of swiggy cant give an accurate solution . they have took my entire amount Rs 303 as a food return policy. please someone help me. i have his voice that he told me to wait . shall i move forward with it.

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Aug 12, 2021

Complaint marked as Resolved

Verified Support

Jul 12, 2021

Swiggy Customer Care's response Hi Arun! While eagerly waiting for your cravings to reach your doorstep if that doesn't reach you, nothing can break a heart more than that 💔 I apologize for the hassle. Kindly drop us an email at [protected]@swiggy.in elaborating your concern from your registered details and, we'll work on fixing the issue ASAP.