Swiggy — payment not received for order number [protected]

Address:

Jayanagar, 560011

Hi,

Wrt to the above subject, i would like to bring to your notice that i still haven't received my refund for the order placed on 5th april, wherein there was a missing item, yet was charged for that. Order was placed with nagarjuna chimney for 4 mutton biriyani, but got only 3, yet was charged for 4. So, please look into this and have my amount refunded at the earliest. Besides, i was also assured that my amount would be refunded within 3-4 days, but until now, i haven't. Moreover, when i go to help option and get into a chat conversation, the only reply i get is sorry we cannot help!!! Pathetic to say the least, and this you do to your loyal and regular customer!!!

Regards,
Suresh. S. R