[Resolved] Swiggy — Received wrong order

[Resolved] Swiggy — Received wrong order

P Prithvi Vasireddy Jul 16, 2021 Jul 16, 2021 This thread was updated on Jul 16, 2021

I ordered a ham pizza and i recieved a chicken pizza. On top of that i asked for extra cover as it was raining. They did not pack me my food in an extra cover and my pizza turned out a tad bit mouldy...pls take neccessary action. I have attached the packaging i recieved, my order, chicken pieces and the pic of my order from menu they provided. . . Apparently when i reached out to their support i recieve email saying my pics were 'flagged'...WHAT A JOKE!! Great tactics...this is how it is now...small refunds fine...larger refunds..send an automatic email and don't respond...with zomato...at least someone calls...these people don't even bother calling back!!! Was this information helpful? No (0) Yes (0)
Aug 16, 2021 Complaint marked as Resolved Verified Support Jul 16, 2021 Swiggy Customer Care's response Hi Prithvi, we are sorry about the wrong items being delivered. We never want to leave our patrons to feel bad. Please write more about your experience at [protected]@swiggy.in with your order Id, so that we can make it up to you.
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