Swiggy — Refund for 2 orders

I have placed two orders from Swiggy on 31st Dec 2022.
1) Order of Rs 726, order has been cancelled by swiggy & they have confirmed that refund has been completed & payment has been credited to the account but as per the statement attached no refund has been received. I would request swiggy to credit the amount as soon as possible.

2) Order of Rs 1093, Order has been placed by swiggy amount has been deducted but order is not showing the app & I am not able to claim a refund. Kindly assist ASAP

I am attaching screenshots for reference. This is the first time that I am experincing this problem with swiggy. Process both the refunds ASAP.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5059
    Pending
    0
    Resolved
    646
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information