Swiggy — refund not initiated for 2 undelivered orders.

Sanober Fatima

from Mumbai, Maharashtra

Address:

Banglore, 500027

I have placed 2 orders on swiggy late at night. I got a call back to back from swiggy that the restaurants are closing and the orders cant be delivered, the charges will be refunded. Till now i dont see the refund and on top of it the order has been marked as delivered.
1. Order # [protected] vfor 220\- rs
2. Order # [protected] for 216\- rs

Both the orders have not been delivered and has also been charged.
Please help me get my refund.

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May 07, 2019

Updated by Sanober Fatima Please refund my charges. I dint get the order I have do many orders from swiggy. But I dint expect this from it.
Its very pathetic and hurtful.

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Comments

Anadt

from Mumbai, Maharashtra

I have ordered food items on swiggy on 13th April. I was charged four times and they are refusing to process the refund despite multiple reminders.
Order is [protected]. I provided them screenshot of charges to no avail.
They keep refusing the refund.
This is highly unprofessional