Swiggy — refund not received even after 2 months

Address:

#s-1 2nd floor, 560079

I had ordered from swiggy app, my order didn't reach as they delivery person was at the wrong location and refused to come to the location even after telling, so the order was cancelled and it has been more than 2 months the amount has not been refunded and they ask me to contact the source, if you refund money its your responsibility that it reached me. Asking me to contact the source is the only piece of information i was given. Please look into this and sort the issue out.
Order id : #[protected]
Date of order : 10 aug 2019 10:37pm
Location: bangalore