Swiggy — regarding refund of failed transaction.

Address:

Pune, Maharashtra

I placed an order on 1st october of rs. 400 They amount was deducted from my account and i got a sms too. But later i got to know the orfer was not placed due to some issue in transaction. And today it is 18 november my money is still not transferred. I have texted and mailed the swiggy team more than 30 - 40 times with the passbook proofs of money deduction . At first they said they didnt receice any amount from my side, then they said they have transferred the amount and it will be reflected with few business days and then again they started saying they didnt receice amount from my side. Such fraud behaviour is not expected . I request the swiggy team to transfer my amount atleast out of shame .