Swiggy — rotten food delivered on 31st dec 2019

Address:

DA - 32, Salt Lake City, Sector 1, First Floor, Kolkata - 700064 , Near Bidhannagar College, 700064

Hi,
I ordered a plum cake from afraa deli kolkata on dec 31, 2019 from my aunt's swiggy account (Kabita choudhury - [protected]). I gifted that cake to one of my relatives. Later on after checking with them, i came to know that the cake was rotten entirely and was very very old, they had to throw it. I have spent rs. 430 on the cake and certainly i realize that i not only wasted my money but, i also lost my prestige. I complained to swiggy regarding this and they very casually said that, they will let the restaurant know and also after 24 hours there is no replacement of food or money.

I am extremely disappointed by this and certainly waiting for your response on this. I need a replacement or my money back for this!

Regards!

Ankita