[Resolved] Swiggy — scammed out of money by not delivering food and forcing to cancel.

samara1234

from Delhi, Delhi

Website:

Swiggy.com

Swiggy is a cheat food delivery service. They take orders and then their delivery boys never bring the food. N if you try to cancel the order, they deduct 200 from your payment. Its a scam. I have been duped out of my money twice now. Someone needs to take action against such companies.
The delivery guy, samirul islam, outright refused to deliver but the customer care in swiggy said we have to pay cancellation fees of rs.200. This is absurd.

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Dec 29, 2019

Complaint marked as Resolved

Verified Support

Nov 24, 2019

Swiggy Customer Care's response We are sorry to hear that Samara. We do not entertain such instances from our partners and your dissatisfaction is the last thing we want. Please mail us your registered details to [protected]@swiggy.in so that we can resolve this issue at the earliest.