[Resolved]  Swiggy — swiggy damaged food delivered on first order itself

Address:Bhopal, Madhya Pradesh, 462042
Website:www.swiggy.com

My name is Allan Joseph
I ordered Lebanese chicken pizza and garlic bread stick from Pizza hut. It was my first order at swiggy. Upon delivery I saw food was damaged and spilling as pizza box was squeezed and pizza was broken inside with topping sticking to corner of box. Garlic bread stick we're out of the packet lying on top of the pizza box. Very dissapointed with such service. We are not dogs that u serve food like this. We pay you to serve us. Check this pls
Order #[protected]
Restaurant-Pizza hut
Date 23rd Nov
Registered mobile number - [protected]
As my problem is not looked up to and solved despite repeated attempts on chat and call. Shared photos also in attachment. But to no heed. When I wrote complain here on consumer complaint website. I got call within minutes and they offered me a coupon of Rs 200. Initially I was not happy as I wanted refund as I could not trust swiggy food again as I already wasted RS 392. But as they pleaded and said pls accept coupon I agreed. But when I tried to apply coupon it is not working and I'm still being given bill of delivery and tax charge even if coupon is applied. Very dissapointed. I don't want any fake coupons from you swiggy.
Please refund my money
RS 392
+2 photos
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Nov 28, 2018
Complaint marked as Resolved 
Swiggy called me and gave me RS 200 free food coupon.
Swiggy customer support has been notified about the posted complaint.
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