Swiggy — swiggy deduction of money from my google pay account but order not placed and got message that payment received by swiggy

Swiggy — swiggy deduction of money from my google pay account but order not placed and got message that payment received by swiggy

P Pooja Reddy Kalagiri from New Delhi, Delhi

I placed an order through swiggy in Pista House Restaurant, Kondapur for an order of Rs. 554 on June 20, 2019 at 7.16 p.m . Money was deducted from my account through google pay, but order was not showing in Swiggy . I have also got message that payment is received by Swiggy . Please look into this and try to revert back money to my account. Upi transaction id :[protected] Was this information helpful? No (0) Yes (4)

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camaheshsawant

from Delhi, Delhi

Dear Sir/Madam

Refer my order deails.

Order No:#[protected]
Restaurant:Kadams Cafe

I had not got what i had order. i had ordered Kadam Special Biryani but was served something different.

Pls refund my amount.

arun kumar Chand

from Hyderabad, Telangana

Please, see this executive and the judge how rude and drunk he was. He is even dangerous to people

arun kumar Chand's reply, Jun 13, 2019

executive name- polepaka kranti(7569645949)

Swiggy Customer Care's response, Jun 21, 2019

Verified Support

Hi Arun, this is really upsetting! We appreciate you bringing this issue to our attention. We will have a closer look at this. It would be great if you could provide us the Order Id at swiggysocial@swiggy.in so that it becomes easier for us to take necessary actions.