Swiggy — Swiggy order not delivered due to Delivery Boy

I have placed an order with Order ID #[protected] on Swiggy. I have waited for almost 2 Hours to get my order delivered. Even after waiting for 2 Hours my order was not delivered to me. When I have called directly to the Restaurant they told that my order was already handover to Delivery Boy 45 Minutes earlier. When I have talked to customer care she said we are unable to connect with Delivery Boy.
It means that Delivery Boy assign to this order took my order ran away. In this case it was also not informed by Swiggy after 1 Hour that my order cannot be delivered.
Due to all such scam done by Delivery boy I got very inconvenience and I want that action will taken against Swiggy or that Swiggy Delivery Boy.