Swiggy — unethical business practice by swiggy partner-, khurana, kitchen, club rd. punjabi bagh delhi)

This was my very first time ordering food online via swiggy. I am being cheated. I didn't get what i paid for.

Order #[protected], placed on dec 19 2018 for 2 thalis from khurana kitchens (Sadar bazar wale), club road punjabi bagh, delhi.

1 (Special thali):2 stuffed aloo paneer naan + shahi paneer + choice of dal makhani or chole + raita + salad + pickle. (Instead of stuffed aloo paneer naans, i got maida parantha)

1 deluxe thali: 2 stuffed aloo paneer naan + shahi paneer + dal makhani + rajma + rice + raita + salad + pickle. (Instead of stuffed aloo paneer naans, i got maida parantha: no rice, no rajma)

Those guys cheated on me. I don't want my refund but i want strict action for these kind of vendors who are violating the rules for online business

This is not the matter of just couple of rupees, its the matter o[censored]nethical business practices. They should be punished
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I have placed order on 10.11.2018 order no [protected]. payment made thru card. item not delivered and confirmation given that it has been delivered. till date refund is also not given. twice swiggy officials called and refund is processed. even after a month I am still looking for refund.

Regards
Bapiraju

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