Swiggy — unprofessional behaviour

Address:

Hyderabad, Telangana, 500048

I placed an order in swiggy #[protected] at 11pm (27/12/2018). The app suddenly showed status : delivered but food has not actually delivered.

When i tried to call delivery executive, his phone is not reachable. I contacted swiggy help centre and even they cant reach his mobile.

The food was for my daughter (3 yrs old) as she did not eat any thing that night.

I felt swiggy is very irresponsible in hiring their delivery executives who mark the food as delivered and turn off their phones. The reply from customer care that even they are not getting a response is not fair.

I was out in very chill windy night to get some food instantly as another order would definitely take 1hr more.

This kind of maintenance and behaviour is unacceptable in food services