Swiggy — very bad delivery experience

Address:

110091

I am a very regular customer of yours. Almost every alternate day i place an order and believe i can be certain that your delivery executive will deliver my order. But today i experienced something shocking!
I ordered a hot chocolate fudge sundae from a shop only 3 km away. It took the delivery boy you assigned for my order 2 hours to just pick up my order!!
I mean this is ridiculous as far as service quality goes. I hope this delivery person had a very good reason for this kind of irresponsible attitude.
I want you to give me compensation for the harassment caused by this executive.
And i am also very very disappointed. I will think three times before ordering from you. My business is going to go to zomato now!