Swiggy — worst customer service with zero apologies

Address:	Mumbai City, Maharashtra
Website:	www.swiggy.com

Order no. #[protected]
Delivery executive: nikhil thakur
Swiggy call executive: yogesh

I am a super swiggy customer. They did not deliver food since google apparently showed a little farther pin. The 1st exceutive said that it is in 600 m radius while another executive said that it is more 4 kms.
After 45 mins of calling, they did not deliver my order.

The delivery executive was saying that 'we're not paid' to deliver etc etc.
Without any apologies or an regret, they decide to just not deliver the food.

Where are customer service gone? Their website states that 'customer comes first'! Joke!

The delivery executive even refused to ask someone the address on the road!

This is nothing. Earlier from swiggy i got non-veg food instead of veg & yet they were zero apologetic.

Highly unprofessional.