I ordered 1 cake with order no [protected]. I gave the address 3rf mr 15, nehru nagar, ghaziabad
But the delivery guy entered wrong address and called me from 1.9 km back that he could not found the address.
After your customer care called me to recheck the address given. After verification concluded that i gave the correct address.
Again she called to tell delivery boy will not deliver and cancel this order.
Now i have 355 cancellation charges on my next order. This is not fair as i gave the correct address and after verification they told me its not correct address and cancel the order.
This is swiggy policy that customer will not be charged if swiggy or product owner or delevry cancel the order from their end Was this information helpful? |
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