[Resolved]  Syndicate Bank — IRCTC Transaction failed - Money debited and not credited even after 2 months

Address:

Bangalore, Karnataka

Hi, I have been sending this message with more disappointment which syndicate bank caused to me. Problem: I have made a transaction on 26-Sep-2014 to IRCTC (through ICICI Payment gateway) and it got failed. Please find below details. Name: Raghunandan A Customer ID: 39606534 A/C No: [protected] Cheque No:[protected] Amount: Rs. 2, 242.47 • I have approached syndicate bank customer care they asked me to send email but I couldn't’t get any response till now. • I tried reaching customer care again after 1 month, they have informed saying money will credit only after 45 days, which is strange. But anyway it’s not credited. Normally IRCTC failed money will get credited within 1 week. • I’m not at all satisfied by the syndicate bank replies for my issue. Kindly provide the correct answer when my money will get credited. And I can only wait 1 week for the solution, if not I’m ready to close my account and approach consumer court. Thanks, Raghunandan A Email: [protected]@gmail.com